Shipping Policy
Fast, reliable shipping across the United States. Learn about rates, processing times, and tracking.
Shipping Destinations
Ebakx currently ships to addresses within the United States only. We do not offer international shipping at this time.
Shipping Costs
We offer shipping at a flat rate of $5.00 on all orders within the United States. Shipping charges are clearly displayed at checkout.
Order Processing Time
All orders are processed within 4 hours of payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Order Cut Off Time
Orders must be placed before 5:00 PM Eastern Standard Time (EST) on business days to be processed the same day. Orders placed after 5:00 PM EST will be processed the following business day.
Delivery Timeframe
Once your order has been processed and dispatched, estimated delivery time is 3 business days within the United States. Delivery times may vary depending on your location and carrier performance.
Shipping Carriers
We partner with trusted carriers including USPS, UPS, FedEx, and DHL. Carrier selection is determined based on shipping efficiency and destination.
Order Tracking
Once your order has been dispatched, a shipping confirmation email containing your tracking number will be sent to the email address provided at checkout. Tracking updates may take up to 24 hours to become active.
Shipping Delays
Delivery schedules may occasionally be delayed due to weather conditions, carrier delays, high seasonal demand, or public holidays. We appreciate your patience in such situations.
Incorrect Address
Please ensure your shipping address is correct at checkout. Ebakx is not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages
Once a shipment is marked as delivered by the carrier, Ebakx is not responsible for lost or stolen packages. Customers are encouraged to contact the carrier directly for assistance.